Amazon is Hiring


Amazon has announced that it will be hiring for 3,000 new customer-service jobs in South Africa. The jobs are work-from-home, come with benefits, and applications open today.

“We are thrilled with the talent in South Africa and we are excited… to help keep people working during this unprecedented time,” said the company in a statement.

Amazon is calling the positions “virtual jobs” as you don’t need to be in an office, and can work from home. You do need your own, dedicated internet connection, but the company will help pay for that.

The jobs are a mixture of permanent and temporary roles, and come with employer contributions toward medical aid and provident fund, group life cover, employee wellness programmes, and a monthly stipend for your internet connection.

The new hirings will bring Amazon’s total workforce in South Africa to 7,000.

In response to questions from Business Insider, Amazon said the “vast majority” of the jobs are permanent, and that even seasonal employees will have access to health benefits.

“These roles will range from customer service associates to technical experts who will work virtually and provide 24/7 support to Amazon customers in North America and Europe,” says the company.

Here’s what you need to qualify

  • Matric/Grade 12/NQF Level 4 qualification or higher,
  • Excellent command of English
  • A private, quiet place to work
  • An existing and dedicated internet connection
  • South African citizenship.

To applyclick here, or go to, filter by location and type in “South Africa” to view the open positions. It’s important to note that the search will show 70 different types of jobs – and not 70 jobs in total. Of these, look for “Full Time Work From Home Customer Service Associate”.

The company says the jobs are a good fit for South Africans who are likely to be homebound for some time as lockdown restrictions only gradually loosen, with infections continuing to rise.

Ebrahim Patel, the Minister of Trade, Industry and Competition, said the government welcomed “the decision by Amazon to locate more of its global services in South Africa. The business process services sector has grown fast, drawing on the skills and talent of young South Africans and a stable infrastructure. The sector has been able to provide world-class support to clients, both locally and internationally.”

(This article has been updated to reflect Amazon’s response to questions on the split between permanent and seasonal employees, and to better explain the job search function)




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